ElevateTogether Terms of Service

These Terms of Service ("Terms") govern your use of ElevateTogether (the "App"), a fitness and sports networking platform operated by LTF Technologies, LLC ("we", "us" or "our"). By using the App, you agree to these Terms.

1. Eligibility

• You must be at least 13 years old to use ElevateTogether.
• Users between 13 and 18 may require parental or guardian consent, depending on their jurisdiction.
• By creating an account you represent that you meet these age requirements and have the legal capacity to enter into these Terms.
• Service providers (trainers, photographers, videographers) must be at least 18 years old and legally authorised to provide their services.

2. Account registration

• You must create an account to use ElevateTogether's features.
• You agree to provide accurate, current and complete information when you register.
• You are responsible for keeping your account credentials confidential.
• You are responsible for all activity that happens under your account.
• Tell us immediately at support@ltftechnologies.com if you suspect unauthorised access to your account.

3. Description of the service

ElevateTogether is a platform that connects:

• Athletes seeking fitness training, photography or videography services.
• Service providers (trainers, photographers, videographers) offering their professional services.

We provide the technology that makes these connections possible, but we are not a party to the agreements between users. We do not employ, endorse or guarantee any service provider.

4. User conduct

You agree not to:

• Use the App for any unlawful purpose or in violation of these Terms.
• Post false, misleading or fraudulent content.
• Harass, abuse, threaten or intimidate other users.
• Impersonate any person or entity.
• Upload content that infringes intellectual-property rights.
• Upload harmful, obscene or inappropriate content.
• Attempt to circumvent platform fees or take transactions outside the App.
• Use automated systems (bots, scrapers) to access the App.
• Interfere with the App's operation or with other users' experience.

5. Service provider obligations

If you offer services through ElevateTogether:

• You represent that you hold every qualification, licence, certification and insurance policy required to provide your services legally in your jurisdiction.
• You are responsible for the quality and safety of the services you provide.
• You agree to honour bookings and to arrive on time for scheduled sessions.
• You set your own rates and availability.
• You are an independent contractor, not an employee of LTF Technologies.
• You are responsible for your own taxes and for reporting income to the relevant authorities.

6. Bookings and payments

Booking process

• Athletes can browse service providers and book sessions through the App.
• Service providers set their own rates and availability.
• A booking is confirmed once payment is successfully processed.

Payment processing

• All payments are processed securely through Stripe.
• Athletes pay at the time of booking.
• Funds are held until the session is completed.

Platform fee

• We charge a 15% platform fee on every completed booking.
• The fee is deducted from the service provider's payment.
• Example: on a $100 booking, the service provider receives $85.

Payouts

• Service providers receive payments to their connected Stripe account.
• Payouts follow Stripe's payout schedule, typically 2 to 7 business days.

7. Cancellations and refunds

ElevateTogether enforces the following cancellation policy on all bookings:

• Full refund if cancelled 24 or more hours before the scheduled session.
• 50% refund if cancelled between 2 and 24 hours before the session.
• No refund if cancelled less than 2 hours before the session.

If a service provider cancels for any reason, the athlete receives a full refund regardless of timing. If a service provider fails to show up for a scheduled session, the athlete may request a full refund.

Contact us at support@ltftechnologies.com to report issues.

8. Content and intellectual property

Your content

• You keep ownership of the content you upload (photos, videos, text).
• By uploading content you grant us a non-exclusive, worldwide, royalty-free licence to use, display and distribute that content within the App and for marketing purposes.
• You represent that you hold all the rights needed to upload your content.

Our content

• The App, including its design, features and branding, belongs to LTF Technologies.
• You may not copy, modify or distribute our intellectual property without permission.

9. Reviews and ratings

• Users may leave reviews and ratings after completed sessions.
• Reviews must be honest, accurate and based on genuine experiences.
• We reserve the right to remove reviews that violate these Terms or appear fraudulent.
• Do not offer compensation or incentives for positive reviews.

10. Disclaimer of warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• The App will be uninterrupted, error-free or secure.
• Service providers are qualified, licensed or insured.
• The quality of the services provided by any user will meet your expectations.
• Any information on the App is accurate or reliable.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• LTF Technologies is not liable for any indirect, incidental, special, consequential or punitive damages.
• We are not liable for the actions, content or services of any user.
• We are not liable for injuries, property damage or other harm arising from services arranged through the App.
• Our total liability will not exceed the amount you paid us in the 12 months before the claim.

12. Indemnification

You agree to indemnify and hold harmless LTF Technologies, its officers, directors, employees and agents from any claims, damages, losses or expenses (including reasonable attorneys' fees) arising from:

• Your use of the App.
• Your violation of these Terms.
• Your content or services.
• Your violation of any third-party rights.

13. Termination

• You may delete your account at any time by contacting us.
• We may suspend or terminate your account for a violation of these Terms, or for any reason at our discretion.
• On termination, your right to use the App ends immediately.
• Provisions that by their nature should survive termination will survive it, for example limitation of liability and indemnification.

14. Dispute resolution

• These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles.
• Any dispute will be resolved through binding arbitration under the rules of the American Arbitration Association.
• You waive any right to take part in class-action lawsuits or in class-wide arbitration.
• Small-claims court actions are permitted where applicable.

15. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by updating the effective date and, where appropriate, through in-app notifications or e-mail. Continuing to use the App after a change means you accept the updated Terms.

16. General provisions

• Entire agreement: these Terms are the entire agreement between you and LTF Technologies regarding the App.
• Severability: if any provision is found unenforceable, the rest stay in effect.
• Waiver: our failure to enforce a right does not waive that right.
• Assignment: you may not assign these Terms. We may assign our rights without restriction.

17. Contact us

For questions about these Terms, or to report a violation, contact us:

LTF Technologies, LLC
E-mail: support@ltftechnologies.com